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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashonda Reese

April 24, 2024

5  out of  5 rating by Ashonda Reese
"I have had a great experience working with Shana. She is always available to answer any questions or concerns I may have!"
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Tammie Perry

April 24, 2024

5  out of  5 rating by Tammie Perry
"Shana Tucker gave us top notch assistance with all of our insurance needs! We switched our home and cars and saved a lot of money. The customer service was outstanding! Thank you Shana!"
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Quinton Washington

April 23, 2024

5  out of  5 rating by Quinton Washington
"Professional and Great service!"
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Shemieka Burns

April 23, 2024

5  out of  5 rating by Shemieka Burns
"Out of all of my experiences with shopping for car insurance, nobody and I do mean nobody, has the best customer service than this office. Shana was so very helpful and she took time to listen to me. Thank you all so much!"
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Dominique McQuitery

April 21, 2024

5  out of  5 rating by Dominique McQuitery
"Kimberly Kidd was great! She was so easy to talk to and VERY helpful. The only thing i regret, is not switching my insurance over a long time ago! So glad she stayed consistent each year on sending over rates! Thank you, Kim! :)"
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Vz

April 19, 2024

5  out of  5 rating by Vz
"I strongly dislike having to deal with account set ups over the phone yet Kimberly made this interaction and process exceptionally pleasant and speedy."
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Jessica Martin

April 18, 2024

5  out of  5 rating by Jessica Martin
"Cynnamon Fletcher is so helpful and knowledgeable. She is truly the best! She knows what can get you the most coverage at a cheaper price."
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Leslie Clemmons

April 17, 2024

4  out of  5 rating by Leslie Clemmons
"Maliah has been very patient and has helped me with insurance quotes on different vehicles"
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Andrew Ford

April 17, 2024

5  out of  5 rating by Andrew Ford
"Shanna always does a great job explaining everything and answering all of my questions. Updated April 17 2025- This office continues to provide great support and service! Samantha went through great detail to explain things that were going on with my bill due to some program changes."
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Charlie Edwards

April 15, 2024

5  out of  5 rating by Charlie Edwards
"I don't want to post"
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Mickey Little

April 12, 2024

5  out of  5 rating by Mickey Little
"These guys are great and always take care of us. We get fantastic rates and both times we have moved have been painless even going from Alabama to Mississippi. Very excited they are licensed in both states so we don't have to find a new agent :-)"
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Drew Ford

April 12, 2024

5  out of  5 rating by Drew Ford
"Shana helped me out significantly and it made my mind up to go with State Farm. Exceptional customer service along with just fun and easy to talk to. Got me set up in no time and helped me find discounts to save."
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Tonie Trisby

April 11, 2024

5  out of  5 rating by Tonie Trisby
"Shana was extremely helpful , her customer service was GREAT !!! She answered every question that I asked her and she even helped me and my husband save a lot of money on our insurance!!! I’d definitely refer her to my family and friends !!"
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Michelin Thomas

April 5, 2024

5  out of  5 rating by Michelin Thomas
"Shana assisted me today and it was a pleasure! Great customer service, patient, and knowledgeable! She provided what I needed, and also recommended other services, that I wasn't aware the agency offered. I will most definitely consider! Thanks again Shana for everything!"
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ruben cofer

April 5, 2024

5  out of  5 rating by ruben cofer
"Shana was great! She walked me through everything I needed, got me a better deal than anyone else, and had a good sense of humor. 10/10"
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Steven Davidson

April 4, 2024

5  out of  5 rating by Steven Davidson
"Great prices and professional staff!!"
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Scott Blahnik

April 3, 2024

5  out of  5 rating by Scott Blahnik
"Shana has provided me excellent service, saving me significantly on property insurance from my previous policy. Additionally she saved me even more on my automobiles. I do receive great service from almost anybody I talk to Big thumbs up"
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Nichole Gotschall

April 3, 2024

5  out of  5 rating by Nichole Gotschall
"Kimberly was great. She clearly and thoroughly answered all of my questions and was quick to act in regards to the policy changes we discussed. Much appreciated, Kimberly!"
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Tracey Adams

April 2, 2024

5  out of  5 rating by Tracey Adams
"This company is great very professional they care about people and help you take of all your needs I been with on and off for like 20 yrs I love the company Kim. Is the best thx for everything"
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Paul Doyle

March 29, 2024

5  out of  5 rating by Paul Doyle
"Kimberly made it easy to switch over from my previous auto and homeowners insurance and also save us a good bit of money per month. She also we very helpful by answering every question I had and explaining anything I didn't understand. She asked about some other policies but didn't push anything on me like others have tried before."
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Dawn Nord

March 29, 2024

5  out of  5 rating by Dawn Nord
"While at the dealership frustrated & overwhelmed with the salesman when I called to get insurance on vehicle Shana recognized the frustration in my voice & made my final hour in the dealership better & she also called a few days later just to check on me & to see did I have any questions or concerns after starting my new policy & she stated she remembered how frustrated I was when we spoke the initial time & that was greatly Appreciated.......A person who actually listens & cares.....Thanks for making my experience Great"
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katie cardona

March 29, 2024

5  out of  5 rating by katie cardona
"Amazing people !! Catalina is amazingggg and helped me and met all of my needs !!"
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LaQuin Blakes

March 28, 2024

5  out of  5 rating by LaQuin Blakes
"Shana is great. She has been working with me for a while. She calls to offer and inquire about different things that can help throughout the entire insurance journey. I appreciate her and the state farm family at Rebekah Brown a great deal. Would recommend them. 👌"
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Terri Roberts

March 28, 2024

5  out of  5 rating by Terri Roberts
"The ladies of Rebekah Brown's office are always very helpful and nice. I have been working with Cyn to lower our premiums and she has been extremely helpful. Thank you, Cyn!"
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Katie Saux

March 27, 2024

5  out of  5 rating by Katie Saux
"Maleah was so sweet and helpful. She made everything super simple and explained everything well! Definitely will recommend her to those I know!"