State Farm® Insurance Agent Rebekah Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jesse hazwood
May 13, 2026
5
out of
5
rating by jesse hazwood
"Great service and people who always have a smile 😃 😀 😊 🙂 😁 😄 😃. Thank you all. They was there for us when we lost our baby girl. Love you guys."
We responded:
"Thank you, Jesse, for your heartfelt review. I genuinely appreciate your kind words about our team. It means a lot to us to have been there for you during such a challenging time. If there's anything else we can do to support you, please don't hesitate to reach out. Take care!"
Emily Walker
May 8, 2026
5
out of
5
rating by Emily Walker
"The Rebekah Brown agency has been absolutely fantastic. Bethany has been super friendly and helpful each time I've had to contact the office. I couldn't ask for better service."
We responded:
"Emily, thank you for your wonderful feedback! I'm so happy to hear that Bethany has been friendly and helpful during your interactions with our office. We’re committed to providing the best service possible. "
#Chan1
May 4, 2026
5
out of
5
rating by #Chan1
"Amanda is an amazing representative. She took her time and made sure I was getting everything I needed for my vehicles. Excellent customer service!"
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to know that you had an excellent experience with our team! It means so much to us. "
Eightball Dixon
May 1, 2026
5
out of
5
rating by Eightball Dixon
"The staff are always friendly knowledgeable and helpful , they deserve at least a %10 pay raise"
We responded:
"Thank you for taking the time to leave us a review. We greatly appreciate your business. - Rebekah Brown - State Farm Insurance Agent"
Renee W
April 30, 2026
5
out of
5
rating by Renee W
"It’s always a great pleasure when I speak with Amanda. She’s very detailed oriented and has a great attitude. I’m never left confused on information regarding my policies. Continue to keep up the good work!"
We responded:
"Thank you, Renee! I'm happy to hear that Amanda has been so helpful and clear with your policy information. We appreciate your kind words and are committed to maintaining this level of service."
Ashly Himes
April 3, 2026
5
out of
5
rating by Ashly Himes
"This is the best insurance company I have ever had! This office in particular has always gone above and beyond to help me! My insurance company for life!"
We responded:
"Wow, we are overjoyed to hear about your fantastic experience with our insurance agency! Our team is dedicated to providing exceptional service and we are thrilled that we have been able to exceed your expectations. Thank you for your kind words and for choosing us as your insurance company for life! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
John Jones
April 3, 2026
5
out of
5
rating by John Jones
"Matt and Garrett were both very knowledgeable and answered all of our questions. They took their time to make sure that we understood the whole process and we walked out feeling confident."
We responded:
"Thank you, John! I'm happy to hear that Matt and Garrett provided you with such a thorough and informative experience. Our team is dedicated to ensuring you feel confident and well-informed. "
Jen B
March 31, 2026
5
out of
5
rating by Jen B
"I started doing business with Shana since October 2024 whenever my husband and I built our home. Not only did she get us an amazing price for homeowners insurance, but she also was able to help us bundle the vehicles, atv, and tractor! She has been a blessing to work with! So much so that I referred my coworker to her! I don’t see ourselves using anyone else for our insurance needs as long as Shanna is with the Rebekah Brown Agency. We love her!!!!"
We responded:
"Thank you, Jen! I'm so happy to hear about your positive experience with Shana. It's wonderful that she could assist with both your home and vehicle insurance needs. We truly appreciate your referrals and your trust in our team. "
Maranda Salers
March 30, 2026
5
out of
5
rating by Maranda Salers
"Molly was absolutely amazing at helping me with insurance policies! She answered all of my questions and made me feel confident and comfortable with my decision."
We responded:
"Thank you, Maranda! I'm so happy to hear that Molly provided you with such excellent service and helped you feel confident in your insurance decisions. We appreciate your feedback and are always here to assist with any future needs. "
Beverly
March 30, 2026
5
out of
5
rating by Beverly
"Amanda was phenomenal in assisting via text, calls and completing my coverage. Thanks for all you do!"
We responded:
"Beverly, thank you for your wonderful feedback! I'm happy to hear that Amanda provided such excellent assistance with your coverage. We appreciate your kind words."
Vicki Vogel
March 27, 2026
5
out of
5
rating by Vicki Vogel
"I added another vehicle to my existing policy. Bethany and Ms Sin were soo helpful. It was quick and easy. State Farm is the best insurance company I've had."
We responded:
"Thank you for your review, Vicki! I'm happy to hear that Bethany and Ms. Cyn made the process of adding another vehicle to your policy quick and easy. Your satisfaction with our service means a lot to us. "
Deme Murphy
March 26, 2026
5
out of
5
rating by Deme Murphy
"Amanda was nice and explained everything 😊"
We responded:
"Thank you, Deme! I'm happy to hear that Amanda provided you with a clear explanation and a pleasant experience. We appreciate your feedback and are here for any future insurance needs you may have. "
Micayla Manning
March 16, 2026
5
out of
5
rating by Micayla Manning
"I had the honor of working with Shana she was very responsive and helpful answering all my questions and she was highly recommended! Shana was super sweet as well and professional!"
We responded:
"Thank you, Micayla! I'm happy to hear that Shana provided you with responsive and helpful service. Her professionalism and kindness are truly valued in our office. "
jalare marks
March 16, 2026
5
out of
5
rating by jalare marks
"Shana was very helpful and knowledgeable about products and services, she took care of my needs and made me feel valued as a Customer."
We responded:
"Thank you, Jalare, for your wonderful feedback! I'm delighted to hear that Shana was able to assist you effectively and make you feel valued."
Angelica Evans
March 13, 2026
5
out of
5
rating by Angelica Evans
"Amanda was very helpful and made the insurance process simple and easy to understand. She was professional, friendly, and made sure I had the right coverage. Highly recommend!"
We responded:
"Thank you, Angelica! I'm happy to hear that Amanda was able to assist you effectively and make the insurance process straightforward. "
Director of Business North Country Aviation
March 13, 2026
5
out of
5
rating by Director of Business North Country Aviation
"Outstanding effort by Ms Molly Charles and the entire staff at Rebekah Brown State Farm. We have utilized their services for several years, and due to a military move had to shift companies for another out of state. Molly worked tirelessly for 6 months to obtain our reimbursement for a closed home owners insurance policy! Thank you! Above and beyond service!"
We responded:
"Thank you! I'm so happy to hear about your positive experience with Molly and our team. We truly appreciate your loyalty over the years and are glad we could assist with your reimbursement. "
Kayla Williams
March 10, 2026
5
out of
5
rating by Kayla Williams
"Bethany was great and very helpful!"
We responded:
"Thank you, Kayla! I'm glad to hear that Bethany was able to assist you so well. Our team is dedicated to providing helpful service, and it's wonderful to know we met your expectations. "
Dee Family
March 6, 2026
5
out of
5
rating by Dee Family
"I had a great experience working with Cyn at State Farm. She took a lot of time to carefully review my policy and explain everything in a way that made sense. Most importantly, she found ways to adjust my coverage and ended up saving me a significant amount of money without sacrificing protection. It’s clear she genuinely cares about her clients and goes the extra mile to help. I highly recommend Cyn if you’re looking for an agent who is knowledgeable, patient, and truly looking out for your best interest. Thanks Cyn."
We responded:
"Thank you, Dee Family, for sharing your wonderful experience! I'm delighted to hear that Cyn was able to assist you so effectively by reviewing your policy and finding savings while maintaining your coverage. Her dedication to providing excellent service is truly appreciated. "
Xaiden McAfee
March 3, 2026
5
out of
5
rating by Xaiden McAfee
"Amanda's customer service was exceptional, I like that she's very persistent on making sure that you're provided with the best coverage to fit your need. Her attitude and spirit is so welcoming."
We responded:
"Xaiden, thank you for your fantastic feedback! I'm delighted to hear that Amanda provided such exceptional service and ensured you received the best coverage. Her welcoming attitude is something we truly value. "
Craig Dickson
February 17, 2026
5
out of
5
rating by Craig Dickson
"Outstanding service from Cyn! Highly recommend using this young lady at this agency. They just paid a claim with no issues on my boat. Do yourself a favor and give this young lady a chance. You won't be disappointed! Craig"
We responded:
"Craig, thank you for your wonderful feedback! I'm delighted to hear that Cyn provided you with outstanding service and that your claim was handled smoothly. We truly appreciate your recommendation and are here for any future needs you might have. "
Francheska King
January 30, 2026
5
out of
5
rating by Francheska King
"Amanda was very pleasant and helpful. She made the process smooth. Although I didn't have any questions, she made certain that she was available at any time to answer them."
We responded:
"Thank you, Francheska! I'm happy to hear that Amanda provided such a pleasant and smooth experience for you. It's great to know she was ready to assist with any questions you might have had. "
Velma P
January 29, 2026
5
out of
5
rating by Velma P
"Amanda was awesome and Professional!! Quick and fast service, she answered all my questions and very nice."
We responded:
"Velma, thank you for your fantastic feedback! I'm happy to hear that Cyn provided you with quick and friendly service. Our team is dedicated to making sure all your questions are answered. Let us know if there's anything else we can assist you with!"
Sauna Walley
January 29, 2026
5
out of
5
rating by Sauna Walley
"I love my agent Bethany, she is extremely helpful in what I need and always has a lending ear to listen, I had my firt wreck and though the outcome was shocking she was there for me through it all. Thank you Bethany"
We responded:
"Sauna, thank you for sharing your experience! I'm glad to hear that Bethany was there to support you during such a challenging time. "
Gerald Moore
January 21, 2026
5
out of
5
rating by Gerald Moore
"We recently purchased a lake home on Smith Lake. Shana Steel was an exceptional aid to us in identifying all the issues we needed to consider for insuring our new property. She is a strong professional and an asset to your office. Please express our thanks to her!"
We responded:
"Gerald, thank you for your wonderful feedback! I'm delighted to hear that Shana was such a great help with your new lake home. She truly is a valuable part of our team, and I'll make sure she knows how much you appreciated her assistance. Enjoy your new home!"
Arnita Jones
January 19, 2026
5
out of
5
rating by Arnita Jones
"Shana is always pleasant and consistent. I left State Farm last year and went with another company. Shana called almost everyday (if not everyday) to get me back with the company. She left countless voicemails and was extremely professional. How could I say no??? Well needless to say, I am back with State Farm and will soon be adding my homeowner's insurance with the automobile. I told her she is a great asset to the company because I was not going to come back."
We responded:
"Thank you, Arnita! I'm so happy to hear about your experience with Shana. Her dedication and professionalism truly make a difference, and we're delighted to have you back with State Farm. "